Moving questions answered
Frequently asked moving questions
Clear answers for local, Canada-wide and Canada–USA customers.
How is a long-distance moving estimate calculated?
Distance, shipment size, dates, access, packing, storage and special handling are the main factors.
Do you move across Canada in both directions?
Yes. We serve BC and routes involving Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick and Nova Scotia, including return moves.
Which US states do you serve?
Washington, Oregon, California, Nevada and Arizona when Canada is the origin or destination.
Do you provide US-to-US moving?
No. We do not move customers between two US locations.
Can you pack my entire home?
Yes. Full packing, fragile-only packing and unpacking can be included.
Can you move antiques, artwork or pianos?
Tell us about specialty items during estimating so we can assess protection, access and equipment needs.
Do you provide storage?
Storage coordination may be available when pickup and delivery dates do not align.
Will you complete customs forms?
Customers are responsible for customs and immigration declarations. We help organize transportation information and direct customers to official resources.
How early should I book?
Book as early as possible for fixed dates, summer moves, large homes, cross-country routes or international moves.
What should stay with me?
Keep identification, immigration papers, customs records, medication, valuables and irreplaceable documents with you.